Our commitments

Lancôme is committed to providing first-rate quality service you can trust.
With Lancôme, you can be sure to enjoy the best in product innovation along with personalised advice through our beauty consultations.
With delightful textures, cutting-edge active ingredients and subtle fragrances, Lancôme offers a comprehensive choice of high-performance products.

Over 2,500 scientists guarantee consistent quality through numerous quality control tests, performed in our laboratories on a daily basis.

Lancôme strives to answer all e-mail queries within 2 working days.


Our website uses Secure Socket Layer (SSL) technology to encrypt personal and payment information before it is transmitted via the Internet, ensuring that it is kept confidential and secure.
The entire Lancôme website is protected by the latest technologies.
We do not share or disclose your personal information to any external organisation. In line with the Data Protection Act, L'Oréal Luxe is registered with the Information Commissioner's Office on the Public Register of Data Controllers. You have the right to access and rectify this data. To do so, send a letter to our customer service department at the following address:

Lancôme India Pvt. Ltd.
Marathon Futurex, A Wing, 8th flr,
NM Joshi Marg, Lower Parel
Mumbai 400013

Cookies are small files placed on your computer's hard drive to enhance your browsing experience and personalise our service for you.


Please click here to access the "Terms of use" section of the website.