FAQ
How can I obtain advice about Lancôme products?

You can visit the "Products" section, or contact Lancôme customer services with your questions by e-mail ([email protected]), by using our contact form or by calling 3180 1648.

How can I find a gift?

You can find ideas for Lancôme gifts suitable for different occasions and recipients in the "Gift ideas" section of the site.

Can I purchase a product that is no longer available in shops?

We know that your Lancôme products are special to you and have been favourites for a long time. As Lancôme is constantly looking to offer you innovative products, changes must sometimes be made to these cherished products so that they can be replaced with better, more effective formulas.

This means that on occasion, products you love may no longer be available from perfumeries.